Direct Bookings: If you booked directly through the British Airways website, you can view, change, or cancel your flights by logging into the Manage My Booking section. 24-Hour Flexible Guarantee: If you booked a flight-only ticket directly with BA and notice a mistake within 24 hours of booking, you can cancel it for a full refund (provided the flight does not depart within that 24-hour window). Third-Party Bookings: If you booked via a travel agent or a third-party website, you will generally need to contact them directly to make modifications.

No-Show Policy: If you do not inform BA in advance and fail to board a flight on your itinerary, you will be considered a "no-show," and all subsequent connecting or return flights on that ticket will be automatically cancelled.

Hand Baggage: All passengers are allowed a cabin bag plus a smaller personal item (like a handbag or laptop bag) subject to size and weight limits. Economy Basic (Hand Baggage Only): This fare type does not include a checked baggage allowance. Checked bags can be added for a fee. Extra Bags: You can pre-purchase space for up to 10 extra checked bags online via Manage My Booking at a discounted rate compared to paying at the airport.

Yes. British Airways allows you to generate a secure "Share Item Location" link using the Apple Find My app and attach it to your delayed baggage report. This link helps airline staff and authorized handlers locate your missing items faster and automatically expires or deactivates once you are reunited with your bag.

Digital Assistant / Live Chat: You can access the chatbot through the Help Centre on the official website or via the British Airways mobile app. Typing "Live Agent" or "Representative" can help route you to human support.

If your case reference number starts with a 0, you can track it via the link provided in your email correspondence. If your case starts with a 1 or 2, you can check its status by going to the Help Centre, clicking Start Chat, and typing "Check my case status".